Less front desk.
More patients.
An AI front desk that speaks English and Vietnamese.
Care without the language barrier.
Tue 2:30 pm
Linh Tran with Dr. Nguyen
Booked on the clinic calendar
How it works
A front desk that never guesses.
Every conversation ends in a booked visit or a task for your team.
1A patient writes or calls
Mai answers your website chat and every call you forward to it. Patients book, move, cancel or confirm a visit in English or Vietnamese.
2Mai books an open time
It offers only times that are free on your MaiCares calendar, reads the visit back and saves it only after the patient says yes.
3Your team gets the rest
Anything it cannot finish becomes a task with the full transcript, and urgent ones come first.
Demo
Try it as a patient.
Book a visit at MaiCares Clinic in English or Vietnamese, the way your patients would.
Start in the chat
Write as a patient would. A few things to try:
- 1
- 2
Vietnamese works the same way.
- 3
Use a patient from the schedule.
Clinic schedule
Opening the demo
Limits
Clear about its limits.
It runs the booking desk, not the clinic. This is what it leaves to your team.
- Medical, billing and insurance questions become a task for your staff.
- In an emergency it tells the caller to call 911 now, or 988 in a mental health crisis.
- It does not transfer live calls. Your team calls the patient back.
- It does not text patients or connect to your records system yet.