MaiCares

Less front desk.
More patients.

An AI front desk that speaks English and Vietnamese.

Care without the language barrier.

  1. Patient: I'd like an appointment with Dr. Nguyen next Tuesday afternoon.

    Tôi muốn hẹn bác sĩ Nguyễn chiều thứ Ba tuần sau.

  2. Mai: Tuesday at 2:30 pm is open. Shall I book it for you?

    Thứ Ba lúc 2:30 chiều còn trống. Tôi đặt giờ này cho chị nhé?

  3. Patient: Yes, please book it.

    Vâng, đặt giúp tôi.

  4. Tue 2:30 pm

    Linh Tran with Dr. Nguyen

    Booked on the clinic calendar

Try it as a patient.

Book a visit at MaiCares Clinic by chat or by talking in your browser, in English or Vietnamese.

Opening the demo

Opening the demo

A front desk that never guesses.

Mai answers your website chat and every call you forward to it, in English and Vietnamese.

  • Books the whole visit

    Patients book, move, cancel or confirm a visit by chat or phone, start to finish, in English or Vietnamese.

  • Only open times

    It books straight into your MaiCares calendar and offers only times that are free. It never makes one up.

  • Nothing changes without a yes

    It reads each visit back and saves it only after the patient agrees.

  • Your team gets the rest

    Anything it cannot finish becomes a task with the full transcript, and urgent ones come first.

Clear about its limits.

It runs the booking desk, not the clinic. This is what it leaves to your team.

  • Medical, billing and insurance questions become a task for your staff.
  • In an emergency it tells the caller to call 911 now, or 988 in a mental health crisis.
  • It does not transfer live calls. Your team calls the patient back.
  • It does not text patients or connect to your records system yet.

Talk to us.

Email us your clinic name and a phone number, and we will set up MaiCares with you.

Email us

tanguyentruongthang@gmail.com